Frequently Asked Questions
You can check the question you are wondering about among the Frequently Asked Questions About IPTV.
First place an order on the site and then you will receive the payment instructions in the email, also keep an eye on your spam box:
Bank transfer
Ideal / Bancontact / Credit Card
(Voucher)
Paypal (Voucher)
Crypto
Normally delivery is within an hour or faster via email. During busy times it may take a little longer.
You may install your account on multiple devices, just keep in mind that it only works on 1 at a time.
We recommend you to do a speedtest.net. If your download speed is not lower than 40 mbps, then it is ok. If you are still in doubt, try it for 24 hours first.
Unfortunately, we no longer have free trials. This is because it was abused a lot. You can order a 24h test for €2.
The boxes we recommend are the Formuler z8 pro or GTV. These boxes have the Mytvonline2 app.
If your box or app is running slow, reduce your channel list. Let us know which countries you want to receive. Box/apps that often experience these problems, older MAG box / Smart iptv app / Kodi / VLC..
Yes, you can, just let us know which countries you want to receive and we will adjust your list. We do not recommend adjusting the list via an m3u file. You will not receive automatic updates.
We offer a fair price, we recommend our premium service for €80 per year. Prices from other providers are around €100 per year for a premium service.
1. Sometimes you have no picture, first check if you have network problems and restart the router.
2. Add the login details again or restart the list. Reload the portal if you are not using an m3u line.
3. If you are using a VPN, connect to another server from the same country and try again.
4. If you still have no picture after the above steps, please contact us.
For best performance, we always recommend using a wired connection. If wired is not possible, use wifi 5G.
Sometimes a channel can get stuck or out of sync, normally this will recover automatically. We often have a backup channel available that you can use.
Make sure you have a stable internet connection, this will also reduce this problem.
The best apps for a smart tv are Smart stb / Duplex play / Iptv smarters.
Normally you will receive a reminder via email before the expiration date. If you renew early, the new term will start after the expiration date.
We have multisubs available for all countries. Also there are country groups that have vod with subtitles from that country.
Sometimes a channel may not work properly, for example: in a loop / audio out of sync / wrong channel. Normally a channel will recover automatically within a few hours. If the problem persists, please send us an email with the correct channel name and a short explanation of the problem. We will then solve it.
Epg is available, with some apps you have to set this by adding the epg url.
With a box or app that works via a portal, you will receive this automatically.
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